Returns, Cancellation and Refunds Policy

At House of Looms LLP, referred to as Looms of India (the registered trade mark of House of Looms LLP) further in this policy and Website, we understand that when you purchase something for your home, it's not just about the product itself, it's about how it makes you feel. That's why we want you to be completely happy with your purchase, and we're here to make sure you are.

Returns: If for any reason you are not completely satisfied with your purchase, you can return the item(s) within 7 days of receiving them. We want you to love your new home-decor as much as we do, and if something isn't quite right, we'll do everything we can to make it right. Simply reach out to us at info@loomsofindia.in and we'll guide you through the process.

Cancellation: We understand that sometimes plans change and you may need to cancel an order. If you change your mind within 24 hours of placing your order, please let us know and we'll cancel your order and issue a full refund.

Refunds: If you do need to return an item, we'll process your refund within 7 working days of the receipt of product in original/ unused condition and brand tags, at the Looms of India warehouse. As soon as we receive the item(s) and confirm that they meet our return policy criteria, we will make sure the refund process is as smooth as possible and we'll make sure to refund the full amount to your original mode of payment. 

We take pride in the quality of our products and the craftsmanship that goes into creating them. We are confident that you will love your new home-decor as much as we do. But, if for any reason you're not completely satisfied, please reach out to us and we'll do everything we can to make it right.